Hightouch FDE
Technical Account Manager, EMEA
- Location Europe
- Seniority senior
- Posted 2026-08-21
Original posting ↗ You apply on the company site — we never collect applications.
Extracted automatically from public job postings. Always verify details on the original posting before applying.
role details
Responsible for customer onboarding, retention, and expansion of large customers through effective project management and technical expertise.
Summary generated by AI from the original posting.
Hard requirements to check first
- Clearance：not mentioned in the posting
- Work auth：not mentioned in the posting
- Travel：customer-facing; travel not stated
Skills
SQLAgentsComposable CDPAgentic Marketing PlatformCustomer Data PlatformsGartner Magic QuadrantCustomer SuccessProject Management
Excerpt from the original posting
About Hightouch Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works. Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart. At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you. About The Role As a Technical Account Manager, you will become the bridge between Hightouch and our largest Fortune 5000 customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform to its fullest extent and beyond. In this role, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the Hightouch platform as well. What You’ll Do - As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest customers - You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizations - From a technical perspective, your primary responsibilities will be to delive…