Solutions Engineer

Excerpt from the original posting

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.

Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.

We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. 

We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. 

Lithic is hiring a Solutions Engineer to design and deliver technical product solutions that meet customer needs and highlight the value of our platform. In this role, you'll be the technical and strategic bridge between Lithic and our clients. You'll own complex client relationships from pre-sale through implementation, helping partners design integrations, navigate the Lithic platform, and unlock the full potential of card issuing infrastructure. This is a high-impact, highly visible role that requires equal parts technical credibility, client empathy, and cross-functional influence. You’ll be responsible to collaborate with internal teams to develop tailored solutions that clearly demonstrate the benefits of working with Lithic. If you’re passionate about technology, problem-solving, and creating exceptional customer experiences this role is for you.

What you'll do: 

Client Engagement 

- Serve as a trusted technical advisor to a portfolio of strategic clients, from early-stage fintechs to enterprise partners.

- Lead discovery conversations to understand client goals, technical environments, and program requirements.

- Translate complex client needs into concrete integration designs and implementation plans.

- Own client relationships through the full lifecycle; scoping, build, launch, and ongoing optimization.

Technical Depth 

- Develop deep expertise in Lithic's APIs, card issuing workflows, and platform capabilities.

- Guide clients through integration decisions including authorizati…

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