Forward Deployed Engineer

Excerpt from the original posting

We’re looking for a Forward Deployed Engineer who is, first and foremost, a software engineer; someone who writes code, reasons about systems, and understands how distributed applications behave in real-world environments. But you’re also the kind of person who enjoys rolling up your sleeves and helping customers succeed directly: embedding with their teams, understanding their constraints, and making complex cloud-native systems actually work in the places they need to run.

You’ll work across cloud and on-prem environments; this is not a traditional DevOps or IT role. You will ship code, build tooling, write automation, debug real distributed-systems failures, and help customers adopt best practices in GitOps, networking, and infrastructure-as-code. Kubernetes is a must have. 

We value engineers who are curious, adaptable, empathetic, and calm under ambiguity. You’re the kind of person who can pick up a new tool in a day, learn a customer’s entire system architecture in a week, and become their most trusted technical partner in a month. You have strong opinions (and the experience to back them up) but no ego. You prefer shipping things over polishing them endlessly. And you enjoy the blend of deep technical work, human collaboration, and the occasional “how on earth is this network even working?” puzzle.

Must-Have Technical Experience 
- 5+ years professional experience as a software engineer (backend or platform-focused). 
- Proficiency in at least one modern backend language (TypeScript, Java, Go, Python). 
- Hands-on experience deploying and operating Kubernetes workloads in production environments. 
- Practical experience with GitOps tooling (ArgoCD preferred; Flux acceptable). 
- Experience building and maintaining infrastructure-as-code using Terraform, Helm, and/or Kustomize. 
- Ability to troubleshoot distributed systems, including: 
- container runtime issues 
- API failures 
- microservices communication 
- misconfigured networking or CNI behavior 
- Familiarity with CNI plugins such as Calico, Cilium, or Multus. 
- Strong understanding of networking fundamentals (DNS, TCP/IP, firewalls, proxies, service networking). 
- Experience with cloud platforms (AWS preferred). 
- Ability to write automation and tooling in scripting languages (Bash, Shell, Python). 
Must-Have “Forward Deployed” Skills 
- Experience working directly with customer engineering or IT/SecOps teams. 
- Ability to gather requirements, interpret constraints, and adjust impleme…

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