Forward Deployed Engineer - LATAM

Excerpt from the original posting

We are an applied AI lab building end-to-end software agents. 
We're the makers of Devin, the first AI software engineer. 
Our team is extremely talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro.
Building Devin is just the first step—our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason on real-world tasks, apply to join us.
About the Role 
At Cognition, customers are our highest priority. Deployed Engineers (DEs) are customer-facing technical experts who help our customers maximize the value they get out of Devin. 
You’ll work directly with engineers to understand their workflows, identify high-impact use cases, and deploy Devin into real production environments. You’ll lead demos and pilots, support integrations, and drive adoption of the Cognition platform from the inside out.
This role combines hands-on technical work, customer partnership, and rapid execution. You'll serve a broad range of clients, switching context frequently and staying ahead of issues before they become blockers. You're expected to be proactive, make judgment calls, and take ownership of outcomes.

In this role, you will: 
- Own all technical aspects of the customer lifecycle—from deployment through activation, making sure our customers are successful using Devin

- Work closely with customers to understand their technical challenges and identify the best use cases for Devin to be a productive contributor

- Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization

- Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team

- Be the customer oracle! Exercise your product instincts to help set the roadmap

What We Value 
- Customer empathy — you care deeply about how engineers work and what helps them succeed

- Ownership mindset — you take responsibility for results, not just tasks

- Technical curiosity — you enjoy digging into unfamiliar systems and understanding how they really work

- Bias toward execution — you move quickly from problem to solution

- Grit — you’re comfortable operatin…

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