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Docker FDE

Senior Implementation Engineer (EMEA)

  • Location England
  • Type FullTime
  • Team Customer Success
  • Posted 2026-08-20

Original posting ↗ You apply on the company site — we never collect applications.

Extracted automatically from public job postings. Always verify details on the original posting before applying.

Hard requirements to check first

  • Clearance：not mentioned in the posting
  • Work auth：not mentioned in the posting

Skills

DockerAgents

Excerpt from the original posting

About Docker 
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.

We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________

The Docker Customer Success team supports customers using the largest and most popular container registry service in the world today, Docker Hub. 
Millions of users - community developers, open source projects and Independent Software Vendors - push and pull Docker container images billions of times through Docker Hub.
We are seeking a highly skilled, experienced and motivated individual to join Docker to execute our customer onboarding initiatives! 
This key role focuses on guiding customers just getting started with Docker, providing a smooth and seamless onboarding process. 
You will play a pivotal role in enhancing customer experiences, ensuring timely provisioning, effective onboarding of Docker products, and maintaining high levels of customer satisfaction during internal transitions from team to team!

Responsibilities:
Customer Onboarding and Provisioning:
- Partner with Customer Success, Sales, Operations, and Support teams to establish and refine operations related to onboarding our customers

- Guide customers through the initial customer journey points and deliver customer centric solutions to improve overall customer experience

- Iterate and improve on strategies and automations that streamline current workflows and tooling

- Contribute to team knowledge base when finding solutions to common situations

- Carry out day-to-day strategies for new customer onboarding, targeting rapid execution with minimal friction

- Ensure smooth transitions between CS, Sales, Onboarding, and Support Teams and foundational success for ongoing customer relationships

- Provide personalized customer onboarding with efficient, automated workflows.

- Exercise clear communication and coll…

→ Docker · Ashby

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