Head of Forward Deployed Engineering

Excerpt from the original posting

Build the team that makes legal AI work in practice
Newcode helps legal organizations build, govern, and deploy AI workflows connected to their knowledge and existing systems. Our Aurora workflow platform enables teams to turn firm expertise into repeatable workflows that operate within the firm’s technology environment.
We are hiring a Head of Forward Deployed Engineering to build and lead the software engineers who bring those workflows into production. You will combine engineering leadership, practical delivery experience, and a deep understanding of law-firm technology to help clients move from a promising use case to a reliable, supported deployment. This role reports to the CEO. The aim is to have this role have 5 people reporting to it over the next 6 months.
The Opportunity
At Newcode, engineering and client delivery are central to the business. You will shape the FDE function, develop its people and delivery methods, and use client experience to influence the platform. This is a hands-on leadership role: you must be able to assess architecture, review code, debug difficult integrations, and lead important client conversations while building a team that can deliver without depending on you for every decision. We expect roughly 40% of your time to be hands-on technical work: design reviews, code reviews, and debugging critical integrations.
How the team works
Client delivery takes place in pods comprising a senior legal engineer, a forward-deployed engineer, and an account manager focused on retention and expansion. The senior legal engineer leads the pod and owns the legal problem, workflow requirements, and legal acceptance criteria. The FDE translates those requirements into working software, integrations, and deployable components.
You will manage the FDEs across pods and own engineering quality, staffing, coaching, and technical delivery practices. You will partner with the head of legal engineering, commercial leaders, and core engineering to align client priorities, technical feasibility, and platform investment.
You will also serve as the FDE in the pods for our most strategic and complex US firms, and you will set the standard for forward deployment at Newcode: the Aurora playbook, the AI Academy for Aurora users, and the field patterns that make it into the product.
What you will own
- Build and lead the FDE team: recruit strong engineers, coach their development, set expectations, and establish clear technical standards.
- Lead technical…

→ Newcode.ai · Workable