Director, Solutions Architect

Excerpt from the original posting

About Vercel:

Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. 

Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. 

About the Role:

We are looking for a Director of Solutions Architects to join our Field Engineering team. You’ll be responsible for building and leading a team of pre and post sales Solutions Architects supporting our startups sales organization across the Americas, helping customers ship incredible web and AI products using Vercel, Next.js, AI SDK and v0. You will drive technical excellence, mentor the team, and partner closely with sales leadership to win new business and expand existing accounts. You will report to the VP of Field Engineering.

This is a hybrid position based in San Francisco, Austin or New York, with a required 3 days per week in office.

What You Will Do:

- Lead, develop, and manage the AMER Startups SA team, including training, career development, and compensation.

- Ensure technical excellence across the pre-sales cycle.

- Provide hands-on support for key accounts as needed (presentations, architecture reviews, migration plans).

- Oversee and coach SA engagement on strategic accounts and critical deals.

- Partner with our engineering org to provide product feedback from the field.

- Develop repeatable plays from trends your are seeing across your team.

- Track and report SA performance to Sales and Field Engineering leadership quarterly.

- Own org planning, staffing, budgeting, and regional recruiting.

About You:

- 10+ years of experience in Solutions Engineering, Sales Engineering, or similar technical pre-sales roles, with at least 5 years in a formal leadership position.

- Strong background in web technologies (JavaScript, React, Next.js, Node.js, APIs, cloud infrastructure).

- Proven ability to lead, coach, and scale technical teams in a high-growth environment.

- Demonstrated success working with enterprise and commercial customers across diverse industries.

- Strong understanding of modern software development workflows (CI/CD, DevOps, frontend frameworks).

- Experience collaborating with Sales, Product, and Engineering teams to drive customer success.

Bonus If You:

- Have experience w…

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