Manager, Solutions Architect

Excerpt from the original posting

ABOUT BASETEN 
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.

THE ROLE 
As Manager (Player & Coach) of the Solution Architect team, you will lead and mentor a team of Solution Architects who will partner closely with Sales and customers to translate business needs into technical solutions, run technical discovery, and guide repeatable deployments and proofs of value for customers. Applying both hands-on technical ownership and managerial leadership, you will guide your team through the processes of owning discovery calls, demos, technical scoping and driving POCs through to execution as well as designing, deploying, and managing high performance, low latency AI applications on Baseten’s platform.

You will also partner with product, infrastructure, and other customer engineering teams to ensure that large language models (LLMs) and other generative AI systems deliver best-in-class performance, reliability, and cost efficiency in production environments.

EXAMPLE INITIATIVES 
Take a look at these blog posts written by members of our Forward Deployed Engineering team:
- Forward Deployed Engineering on the frontier of AI 

- The fastest, most accurate Whisper transcription 

- Deploy production-ready model servers from Docker images 

- Deploy custom ComfyUI workflows as APIs 

RESPONSIBILITIES 
Leadership 
- Lead, mentor, and grow a team of Solution Architects, providing guidance on technical direction, project execution, and professional development.

- Set clear goals and ensure timely, high-quality delivery across multiple customer-facing projects involving LLM deployment and inference optimization.

- Collaborate with leadership to align team priorities with company and customer goals, balancing short-term delivery, widely varying customer priorities, and long-term technical initiatives.

- Player-coach – While much of this role will be leading the team, you will also be expected to be a key driver on strategic product initiatives and customer engagements. The best ma…

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