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Botsync FDE

Forward Deployed Engineer - II

  • Location Bangkok, Bangkok, Thailand
  • Type Full-time
  • Team Projects
  • Posted 2026-09-19

Original posting ↗ You apply on the company site — we never collect applications.

Extracted automatically from public job postings. Always verify details on the original posting before applying.

Hard requirements to check first

  • Clearance：not mentioned in the posting
  • Work auth：not mentioned in the posting
  • Customer site：yes — deployed at customer

Excerpt from the original posting

Asia's leading robotics solutions provider, automating enterprise supply chains since 2017. We build syncOS — the industry-first no-code platform that lets manufacturers and warehouse operators integrate, reprogram, and scale automation systems without halting production or calling in specialists. Our autonomous mobile robots (AMRs) run 24/7 for global brands like Ford, Coca-Cola, and Kimberly-Clark — transforming production lines in hours, not weeks.
We started as roboticists ourselves. We know the pain of fragmented, proprietary systems that refuse to talk to each other. syncOS is our answer — and we believe it's what the industry has been waiting for. We are a young, passionate team chasing one big mission: #automateasia. If you love robots, hate inefficiency, and want to build solutions that run on real factory floors — read on.

Key Responsibilities:

- Oversee the installation and activation of automation systems at customer locations
- Conduct thorough system and safety checks to ensure compliance with regulations and optimize performance
- Document commissioning processes and maintain detailed records, including deployment details, checklists, photos, and SAT reports
- Perform preventive maintenance of systems every quarter and replace components if necessary
- Troubleshoot and resolve technical issues related to AMRs, ROS navigation, PLCs, and associated software
- Coordinate with the remote support team for an efficient handover of projects during the hypercare phase
- Predict and notify the team lead of any safety issues to be addressed on-site, ensuring a proactive approach
- Participate in monthly KT sessions on version upgrades and bug fixes
- Provide comprehensive training to customer personnel on AMR operations and maintenance procedures
- Develop relations with customer's operations or maintenance teams
- Update weekly reports regularly, highlighting progress, challenges, and resolutions
- •Identify and propose potential improvements to AMR performance and user experience• Oversee the installation and activation of automation systems at customer locations
- Conduct thorough system and safety checks to ensure compliance with regulations and optimize performance
- Document commissioning processes and maintain detailed records, including deployment details, checklists, photos, and SAT reports
- Perform preventive maintenance of systems every quarter and replace components if necessary
- Troubleshoot and resolve technical issues related to AMR…

→ Botsync · Workable

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  • The title, level and compensation match the original posting.
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