Botsync FDE

Solutions Engineer - II

  • Location Bengaluru, Karnataka, India
  • Type Full-time
  • Team Solutions
  • Posted 2026-09-28

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Excerpt from the original posting

Asia’s leading robotics solutions provider, automating enterprise supply chains since 2017. We build syncOS — the industry-first no-code platform that lets manufacturers and warehouse operators integrate, reprogram, and scale automation systems without halting production or calling in specialists. Our autonomous mobile robots (AMRs) run 24/7 for global brands — transforming production lines in hours, not weeks.
As Botsync scales AMR demos across India and Southeast Asia, this Solution Engineer role owns everything between the demo fleet in Bengaluru and a live, working robot on a customer’s floor — commissioning, running, and troubleshooting demos that convert prospects into customers.

The roles and responsibilities:

- Partner with the Sales team to understand customer requirements and design customized automation solutions leveraging Autonomous Mobile Robots (AMRs), fleet management software, and associated accessories.
- Develop technical solution proposals, including workflow designs, system architecture, deployment strategies, and ROI justifications.
- Conduct site assessments and operational studies to identify automation opportunities, bottlenecks, and process improvement areas within customer facilities.
- Build solution simulations, digital layouts, and proof-of-concept models to demonstrate the effectiveness and feasibility of proposed AMR deployments.
- Analyze customer operational data, material flow, and warehouse/manufacturing processes to quantify productivity gains, cost savings, and return on investment (ROI).
- Work closely with Product Management and Engineering teams to understand existing product capabilities, upcoming releases, and technical limitations, ensuring solutions align with product roadmaps.
- Design end-to-end solution architectures, including AMR fleet deployment, infrastructure requirements, network considerations, and software integrations.
- Prepare system architecture diagrams, IT integration workflows, API integration requirements, and data flow documentation for customer environments.
- Gather customer feedback and market insights to influence product enhancements and future solution development.

Essential 
- 3-5 years of relevant experience in robotics, industrial automation, system integration, field applications, commissioning, or a related technical field
- Hands-on experience commissioning or deploying mobile robots, AMRs, or similar automation hardware — network setup, mapping, and route/waypoint configuratio…

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