Forward Deployed Engineer

Excerpt from the original posting

About Sentry 
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.

About the role: 
Forward Deployed Engineers at Sentry help our largest customers get real value from Sentry, from integrating the SDK to making sure the right alerts and issues reach the right people at the right time. This role is a Senior Solutions Engineer who goes further: you'll help us build Sentry's forward deployed motion. 
That means working shoulder to shoulder with our most important customers, often inside their codebases and workflows, instead of advising from the outside. When a customer's problem needs more than a best-practices doc, such as a custom integration, a tricky instrumentation setup, or a working prototype, you'll build it with them, then turn what you learn into repeatable patterns for the rest of the team.
Forward deployed work is new here and you will have a part in building this arm. You'll start with the core Solutions Engineering work and take on more hands-on deployment work as customers pull you into it, helping define what this motion looks like at Sentry. The goal is simple: reduce time to value. The outcomes we care about:
- Developers can quickly find and resolve slowdowns and errors in their applications.

- Customers get to value faster, and the lessons from each deployment make the product better for everyone.

In this role you will 
- Turn customer goals into a plan. Understand customers' pain points and objectives, then act as their trusted advisor, translating them into implementation plans, workshops, and best practices that show clear business value.

- Get Sentry set up, in the code. With the customer's permission, work in their codebase like a member of their engineering team, delivering the pull requests that fully set up Sentry so data is flowing from day one.

- Instrument what matters most. Add custom telemetry for a customer's most critical user journeys and build the dashboards and alerts that go with it.

- Lead migrations. Move customers off their existing observability tools by setting up their Sentry organization and delivering PRs that introduce Sentry and remove the old solution.

- Work like a trusted contractor. Stay within the scope and access you've…

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